The hotel offers amenities for your comfortable stay and unforgettable experiences
Perfect Family Room
“The room was spacious and comfortable, providing a cot for our son which made our stay so much easier.” view full review
Delicious Room Service
“Room service exceeded our expectations with fantastic meals at great prices, allowing us to relax after a long day.” view full review
Convenient Kitchen
“Having kitchen appliances available in the room was a huge plus, allowing us to prepare meals easily.” view full review
Comfy Bed Bliss
“The bed was incredibly comfortable, which made for a restful night after our travels.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Sitting area
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
401 Queen Street,
Auckland,
New Zealand,
Auckland Region
Map view
street view
401 Queen Street,
Auckland,
New Zealand,
Auckland Region
City landmarks
Tower
SkyTower
1.0
km
Park
Auckland War Memorial Museum
1.8
km
Gallery
Auckland Art Gallery Toi o Tamaki
750 m
Square
Aotea Square
720 m
Auckland CentralNew Zealand
Queen Street
650 m
Theatre
Aotea Centre
640 m
Park
Albert Park
880 m
Public Building
Auckland Town Hall
620 m
Viaduct Harbour Ave
Viaduct Harbour
2.4
km
Event hall
SKYCITY Auckland Convention Centre
970 m
Museum
New Zealand Maritime Museum
1.8
km
Square
Vulcan Lane
1.2
km
Shopping Area
Victoria Park Market
1.5
km
Stadium
Spark Arena
2.1
km
Library
Central City Library
680 m
Church
St Matthew-in-the-City Church
690 m
Mountain
Mount Eden
2.4
km
Church
St. Paul's Church
720 m
Queen Street Aotea Square
Statue of Sir Dove-Myer Robinson
770 m
Square
Takutai Square
1.7
km
Church
St Patrick's Cathedral
1.3
km
Park
Western Park
1.3
km
Level 3 130 Quay Street Waitemata Harbour
Britomart
1.7
km
Event hall
SKYCITY Auckland
970 m
Park Road
Auckland Domain
1.2
km
Newmarket
2.1
km
Park
Domain Wintergardens
1.6
km
Nearby
Church
The Baptist Tabernacle
130 m
Park
Myers Park
270 m
Church
Pitt Street Methodist Church
450 m
Restaurants
Le Garde-manger
80 m
466 Queen Street 466 Queen Street
Fujisan Japanese Restaurant
70 m
474 Queen Street
Ah Ssak
230 m
472 Queen Street
Columbus Coffee
160 m
100 Hospital Road Middlemore Hospital
Ken Yakitori Bar K'rd
240 m
89 Karangahape Road Central Auckland
Balcony Bar & Grill
170 m
363 Queen Street
Gemmayze St
260 m
St Kevins Arcade
Bestie Cafe
280 m
183 Karangahape Road Shop 13
Verona Cafe
270 m
169 Karangahape Road Newton
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
comfortable beds
great service
limited dining
insufficient amenities
7.6/10
Very good
Rooms
8.1
Location
7.6
Service
8.8
Dining
6.3
Guest reviews
7.6/10
based on 12 reviews
8.0
8.0/10 based on 3726 reviews
Chris
United States,
May
2024
7.6/10
I had a pleasant stay at the hotel. The twin beds were super comfy and the facilities were great, but I felt there weren't enough amenities for four adults. The service was top-notch, especially the lovely receptionist from Mumbai. The location was convenient, although a bit uphill from the Wharf area. The dining experience, unfortunately, lacked variety and the basic offerings weren't too exciting.
Rooms
9.0
The twin beds provided were very comfortable. The room had great facilities.
Service
9.0
I received great service throughout my stay, and the staff accommodated my room change request with a friendly attitude.
Location
7.0
The hotel's central location was convenient, although it was a bit uphill from the Wharf area.
Dining
6.0
The dining options were not very exciting, with basic offerings that lacked variety.
Facilities
7.0
The hotel offered all essential facilities, but there weren't as many amenities for four adults as expected.
comfortable beds
limited dining
Jack
United States,
April
2024
7.6/10
The hotel offers a mix of great views and convenient location, with friendly service. However, the dining options could be improved. Good value for the experience.
Rooms
8.0
I stayed in a room with a good view of Rangitoto Island, and it was equipped with kitchen facilities.
Service
9.0
I was impressed by the manager who accommodated my room change request in a friendly manner. The receptionist from Mumbai provided excellent hospitality.
Location
7.0
Dining
6.0
The hotel provides authentic dishes, but the offerings are quite basic.
Facilities
8.0
The facilities are well-maintained, providing a comfortable experience for guests.
Great view
Steep hill location
John
United Kingdom,
March
2024
8.8/10
I had such a great time at this hotel! The rooms were in fantastic condition, had good views, and included all the required necessities. The service was top-notch, especially the Mumbai receptionist who went above and beyond to accommodate my room change request with a friendly and welcoming attitude. The location was very convenient, just across the road from the airport, making my travel arrangements a breeze. The dining experience was included and offered basic, but satisfying dishes. Overall, a wonderful stay with excellent value for money.
Rooms
9.0
The rooms were in fantastic condition, with good views, and had all the required necessities.
Service
9.0
Location
9.0
The hotel's location was very convenient, just across the road from the airport, making it easy for travel purposes.
Dining
8.0
The dining experience included satisfying dishes and cooked eggs, meeting my expectations.
Facilities
9.0
The facilities were modern and well-maintained, adding to the overall comfort of my stay.
Michael
United Kingdom,
February
2024
7.4/10
The hotel offers a cozy stay with clean and comfortable rooms. The staff is very friendly and accommodating.
Rooms
7.0
I stayed in a room with a freezing cold air conditioner set at 16 degrees. Despite this, the room was clean and comfortable.
Service
9.0
The staff were friendly and accommodated my request for a room change with warmth and hospitality.
Location
8.0
The hotel is conveniently located close to the city center and directly across the road from great food establishments.
Dining
6.0
The dining options were basic with no hot dishes included. However, there were prime steaks available for those interested.
Facilities
7.0
The hotel offers standard facilities without any standout features.
Jimmy
United States,
February
2024
7.0/10
The hotel offers a good location with easy access to Asian food outlets and city center attractions. The rooms are comfortable and come with a full kitchenette, but cleanliness and maintenance could be improved. The service was pleasant, with a standout receptionist from Mumbai. The dining choices are basic and do not include hot dishes, notably curry. Overall, a convenient stay with room for improvement in cleanliness and facilities upkeep.
Rooms
7.0
The rooms come with a full kitchenette but need better maintenance and cleaning.
Service
8.0
The service was pleasant with a standout receptionist from Mumbai.
Location
9.0
The hotel is close to Asian food outlets and the city center attractions.
Dining
5.0
The dining options are basic and do not include hot dishes like curry.
Facilities
6.0
The hotel lacks sufficient facilities for four adults and could benefit from better maintenance.
Benjamin
United States,
January
2024
7.8/10
I had a fantastic stay at the hotel. The rooms were well-equipped and spacious, offering great quality for the 2-bedroom suite. However, there were minor issues with the table and photographs. The service was top-notch, especially from the accommodating receptionist from Mumbai. The location, though a bit far from the main attractions, had everything I needed, including easy access to public transport. The dining experience was satisfactory with basic offerings. Overall, I found the facilities to be excellent, and the value for money was reasonable.
Rooms
8.0
The rooms were spacious and had great facilities, although there were minor issues with the table and photographs.
Service
9.0
The service was exceptional, especially from the friendly staff, including the receptionist from Mumbai.
Location
7.0
The hotel is up the hill from the Wharf area, providing everything needed with convenient access to public transport, including a bus stop right outside for the airport.
Dining
6.0
The dining experience offered basic options, and the organic food was a nice touch.
Facilities
9.0
The hotel facilities were excellent, offering everything I needed during my stay.
Emma
United Kingdom,
December
2023
7.6/10
I had a delightful stay at this hotel with comfortable rooms and exceptional service. The dining experience was basic, but the facilities were convenient.
Rooms
8.0
The rooms were cozy with a good shower and all necessary amenities.
Service
9.0
The staff, especially the manager, showcased excellent hospitality and accommodated my room change request with a friendly attitude.
Location
7.0
The hotel is on a steep slope, which could pose challenges for mobility. It is conveniently close to shops, restaurants, and other amenities.
Dining
6.0
The dining options were basic but satisfactory for a quick meal.
Facilities
8.0
The hotel provided all the necessary facilities for a comfortable stay.
Shirley
United Kingdom,
November
2023
7.8/10
I had a pleasant stay at this hotel with some highlights like the friendly staff and good shower in the room. However, the bathroom was a bit small for my liking. The location was fairly convenient despite being a bit uphill, and it was close to eateries and a convenience store. The dining options were basic but satisfactory, and the service, especially the receptionist from Mumbai, was outstanding showcasing true hospitality.
Rooms
8.0
The room was comfortable with a queen-sized bed and a good shower.
Service
9.0
The receptionist from Mumbai provided excellent service and accommodated my room change request with great hospitality.
Location
7.0
The hotel is fairly close to the city center, eateries, and a convenience store, though it's located on a steep hill.
Dining
7.0
The dining offerings were basic but included homemade local products.
Facilities
8.0
The hotel offers standard facilities suitable for a comfortable stay.
William
United Kingdom,
October
2023
8.0/10
The hotel is in a superb location in the city center with all you need close by and accessible public transport. The rooms are in fantastic condition, well-equipped with good amenities and exactly as shown in the photographs provided. The hotel offers great value for money overall though the restaurant's closure on certain evenings might impact dining plans.
Rooms
9.0
The king suite with a full kitchen was in fantastic condition with good amenities and exactly as portrayed in the photographs.
Service
8.0
The receptionist from Mumbai provided hospitality and warmth, accommodating my room change request in a friendly manner. The staff, overall, offered nice and pleasant service, contributing to a positive stay experience.
Location
8.0
The hotel is centrally located in the city center, convenient for exploring. It's uphill from the Wharf area but close to public transport links. However, on some evenings, the restaurant may be closed for large bookings.
Dining
7.0
The dining provided basic offerings, and on some occasions, the hot dishes were not included. However, the presence of hot waffles was a plus.
Facilities
8.0
The hotel offers the necessary facilities for a comfortable stay. It's a good choice in terms of value for money.
Value for Money
Intermittent Restaurant Closures
Charlie
United States,
October
2023
7.8/10
This hotel is an excellent choice for travelers looking for a comfortable stay in the heart of Auckland. The rooms are in fantastic condition, featuring a very comfortable bed and a full kitchenette with a dishwasher, making it a convenient home away from home. The service provided is top-notch, with a truly hospitable staff, notably the receptionist from Mumbai. While the location is central, it's worth noting that the hotel is situated on a steep hill that may pose challenges for guests with mobility issues. Dining options are basic but included, and overall, the facilities are well-maintained and offer good value for money.
Rooms
9.0
The rooms are in fantastic condition, complete with a full kitchen and a very comfortable bed.
Service
9.0
Location
7.0
The hotel is centrally located, making it easy to access nearby restaurants and shops, but do bear in mind the steep hill it sits on.
Dining
6.0
The dining options are basic but included in the stay, offering simple fare for guests.
Facilities
8.0
The facilities are well-maintained and offer good value for money during the stay.
Greg
United Kingdom,
October
2023
7.4/10
The hotel is located on a steep hill, which could pose challenges for those with mobility issues. The rooms are equipped with kitchen facilities and boast very comfortable beds. The service, particularly from the receptionist from Mumbai, is a shining example of top-notch hospitality. Although the location is a bit far from the main attractions, it provides everything essential for a pleasant stay in Auckland.
Rooms
8.0
The room with kitchen facilities and a very comfortable bed was impressive.
Service
9.0
The receptionist from Mumbai provided exceptional service and accommodated my room change request with a friendly attitude.
Location
7.0
The hotel is situated up the hill from the Wharf area, offering everything needed for a one-night stay in Auckland.
Dining
6.0
The dining experience did not include many hot dishes but overall satisfactory.
Facilities
7.0
The facilities were basic but sufficient for a comfortable stay.
Frederick
United States,
July
2023
7.8/10
The hotel is situated at the top end of Queen Street, quite a way from the main attractions but within walking distance of the harbor via the main shopping street. It offers fairly good views and comfortable twin beds, although the cleanliness and maintenance could be improved. The lack of TV remotes in the bedroom is a drawback.
Rooms
7.0
The rooms could have been cleaner and better maintained, but the twin beds were very comfortable with a fairly good view.
Service
9.0
The service provided was pleasant, especially from the manager who is a true example of excellent hospitality.
Location
8.0
The hotel is up the hill from the Wharf area, quite a way from the main attractions, but within walking distance of all major tourist attractions. It is conveniently located near the City Centre and right across the road from the SkyBus stop.
Dining
7.0
The dining options had basic offerings, but fresh fish was included. However, hot dishes were not included in the meal service.
Facilities
8.0
The hotel offers a range of amenities such as room service, dry cleaning, housekeeping, laundry, and a welcome drink.
Hotel Luna Lughente
Hotel Pausania
Cdshotels Terrasini - Citta Del Mare
Fergus Style Carema Beach
Alua Calas De Mallorca Resort
Hotel Carlina By Les Etincelles
Sarroglia Hotel
Hotel Korkyra
Anastasia Hotel Stalis
Hotel Stadt Wien
Iris Hotel
Apasari Krabi - Sha Extra Plus